About Family Support Network

Family Support Network Inc offers quality services to families mostly in the Lismore, New South Wales  local government area, with some services offered across neighbouring local government areas. This area includes the metropolitan areas of North Lismore, South  Lismore, Lismore Heights, East Lismore and Goonellabah as well as surrounding rural villages such as Dunoon, Modanville, Clunes, Bexhill, Rosebank, Jiggi, Rock Valley, Bentley, Wyrallah, The Channon, Nimbin and others. Our services include provision of family work/support, facilitating parenting programs as well as supported playgroups.

We were established in 1989 and have been providing our services for over 25 years now. We are located at 30 Wyrallah Road, East Lismore (see map below) and we also have premises at 41 Wilson Street South Lismore as well as premises at the Nimbin Community Centre.  We currently run a number of programs which are funded by Family And Community Services.

Family Support Network is an incorporated association, we are keen to have community participation in our service through association membership. Please contact us if you are interested in joining.

Donations - How to Donate

Family Support Network‘s purpose is to enhance family wellbeing & child safety in our region.
Donations over $2.00 are tax deductible.

* Please note that each field is required and cannot be left blank.

First Name:
Family Name:
Your Email Address:
Your Phone Number:
Amount you wish to Donate: AUD$

How To Access Our Services

Most of our services are free of charge to families.  You are welcome to attend our playgroups, browse the resource and brochure library, have a chat with the Family Centre staff, attend special parenting events and information sessions.

Any member of a family can contact us by phone (6621 2489) or in person whenever information or support is needed or when they are concerned about how their family is managing. 

Another service or agency could  contact us on your behalf or you can refer yourself.  Service Providers can download our Form 800kb in Word, here. If you'd like to recieve occasional emails about our services, sign up to our mailing list here.

Initially you will speak with our intake officer who will assess if our service is able to support your family’s needs. If not, we will link you to a service that can assist. If we are able to assist, you will be allocated a family worker to work with you directly. Our Family Worker will contact you within 2 weeks to organise an appointment. If you urgently need help, try some of our links here.

The Family Worker will then work with you and your family to develop goals for how the family would like things to be. The worker will assist your family to achieve those goals. The Family Worker can meet with you individually or with your family in your home or at our premises, or other agreed locations.

Nimbin Family Centre

This service is free of charge. Any family members can contact us by phone (6689 0423) or in person on a Tuesday or Friday. You are welcome to attend our playgroups during school terms or have a chat with the Centre's staff.  Click here for more details about our playgroups at Nimbin.

South Lismore Family Centre

You are welcome to drop in and attend our free playgroups that are held during school term.  You will find our playgroups at 41 Wilson Street, South Lismore on Wednesdays & Fridays.  Click here for more details about our playgroups at South Lismore.


Family Support Network is committed to protecting the personal and sensitive information of parents, children & families. If you’d like to read our policy about protecting your sensitive information and your rights and responsibilities, please click here to download 300Kb Pdf.

The Vision For Our Organisation

Our mission is to provide services that actively develop family well-being, build upon family unity and strengths to promote the rights and safety of children and young people.

We recognise the diversity of communities and respect their cultural, linguistic, sexual, ethnic and religious differences. We acknowledge, and continue to work with, Aboriginal communities of the region to ensure that Aboriginal people can attend to their cultural business and build healthy communities.

Please click on the below link to read more of our Strategic Plan to 2018. Strategic_Plan 1.7Mb .pdf

At Family Support Network Inc., we bring the following values into both our day-to-day work and our longer-term aspirations:

Our Organisational Values: Fairness, Commitment, Openness & Integrity, Flexibility and Respect.

Our Staff

Family Support Network Inc employs a range of highly skilled and qualified professionals who are all focused on helping you achieve your objectives in creating a stronger family environment.

Our trained staff facilitate our popular playgroups and support groups. They facilitate our ever- popular range of parenting programs. Or they can work with your family to help you improve the things that might be worrying you. 

Our staff are trained in:

  • Early childhood development
  • Social Welfare
  • Community services and development.
  • Family work
  • Early Intervention and
  • A range of parenting programs.  
familyWorkTeam.webHelen (Casework Manager), Courtney & Gudrun (Family Workers), Tennyson (Intensive Family Worker)
a photo of Rachel, Karen and Sarah from our Families NSW programs.Rachel (Nimbin Playgroup & Family Work) Karen (South Lismore Playgroup & Start Together) with Sarah (Program Supervisor).
amber.Michelle webAmber (Finance Officer) and Michelle (Admin Officer)
Neil Moreton (General Manager)Neil Moreton (General Manager)
David Oliver compressed cropDavid Oliver (Finance Manager)

Our Board

Family Support Network encourages people interested in our organisation and its mission to consider joining our vibrant Management Committee (Board). If you are interested in learning how to join our board please contact our General Manager Neil Moreton on 02 66 212 489 and he will be happy to discuss this matter with you. 

Please meet our valued board members.


Dale Campbell

Dale Campbell has been working in the not for profit sector for over fifteen years.  He currently holds the positon of Operations Manager in the School of Health and Human Sciences at Southern Cross University.

He has previously fulfilled the roles of Chief Executive Officer (CEO) and Chief Financial Officer (CFO) in not for profit organisations. Dale has worked in various segments of the sector including indigenous organisations, mental health and child protection. Between 2008 and 2012 Dale and his wife lived in the Northern Territory. They spent part of this time living and working in remote indigenous communities.

Dale has previously served as the Treasurer of the NT Mental Health Coalition. Dale holds a Bachelor degree in Economics, Social Science and Accounting, and post graduate qualifications in Economics, and Learning and Development. Dale holds a Cert IV in Business (Governance), and another in Workplace Assessment and Training.

Dale is passionate about the work not for profit organisations do within their communities, and the changes they can make to people’s lives. 


Sophie Anderson, a legal practitioner in NSW, was the founding partner in the boutique Lismore Law Firm Anderson Randall Solicitors from 2008 – 2013. She is now transitioning her career as a legal practitioner. She continues to have strong community ties with the Northern Rivers area and remains committed to social equality, fairness and justice. Sophie has a strong commitment to facilitating safe and healthy families in order to provide an environment for people to be the best that they can be, whether in society at large or within their own family unit.


Board member:

Lynne web photoLynne AustinLynne Austin: Lynne is a mid wife and is our longest serving board member with over 8 years of service on our board.


Board members:

Andrea BrooksAndrea BrooksAndrea Brooks is a Women’s Health Nurse.  Whilst living in the Northern Rivers, Andrea has raised two children with her partner and studied further, whilst also working at two NGO’s. She is passionate about supporting women during pregnancy and mothering, as well as in other aspects of their lives.


Coming Events

Nimbin Babies Group
  Tue 18th Dec/2018
    10:00 am - 12:00 pm

Christmas Day public holiday
  Tue 25th - Wed 26th Dec/2018
    12:00 am - 12:00 am

Boxing Day public holiday
  Wed 26th - Thu 27th Dec/2018
    12:00 am - 12:00 am

New Year's Day holiday.
  Tue 1st - Wed 2nd Jan/2019
    12:00 am - 12:00 am

Healthy Lunch Box
  Tue 15th Jan/2019
    11:00 am - 1:00 pm

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